Sarah Cato
Operations Manager
Sarah has been an integral part of Verticali for over eight years, initially as a Senior Owners Corporation Manager and now more recently as Operations Manager. Sarah boasts high professional standards, outstanding communication and hands on management approach.
Sarah has sweeping experience across complex defect projects and the management of major capital improvement programs and restorations. This is compounded by her ability to assist in the transition of new sites and the review of historic finance and compliance management to ensure appropriate practices are put in place moving forward. This includes the review of existing contracts, status of essential service compliance and the market testing of services provided.
Her firsthand experience managing a portfolio makes her ideally placed to understand the complexities and pressures facing the managers in our team and allows her to design and implement systems and procedures to assist them in delivering the service Verticali is renowned for.
Given her work ethic, knowledge and friendly warm approach, Sarah is also responsible for the support and mentorship of new Verticali recruits, Sarah ensures every individual is exceeding in the management of their portfolios. Her top priority is instilling a consistent level of attention-to-detail and steadfast dedication the firm is renowned for in each Verticali team member.
Sarah came into this team after seven years in event and project management within the public health sector. The copious skills acquired in her previous role were quickly transferable to the work required to manage Committees, liaise with owners possessing diversified needs, manage physical buildings and their grounds and support and manage a dedicated team of professionals.